Kwibal - The biggest buy marketplace globally in 2024

Question 1

Why is my account banned/suspended?

Accepted Answer

If you find that you are receiving a notification that your account is banned/suspended, this means that you've either breached one of our Posting rules or there is a non-compliant activity as per our Trust and Safety rules relating to your account. Business Users in case of Account banned/suspended are requested to contact the administrator For any support feel free to Le-Offer Customer Services Team

Question 2

How to edit/delete an ad?

Accepted Answer

If you wish to modify or delete an existing Ad, you can do so by following the below steps: - 1. After you have logged in to Le-Offer account, Go to Profile - My Ads 2 Click on the Ad, you will find Edit and Delete buttons on the Ad update screen 3. Click on edit to edit the Ad and click on Delete button to remove your ad

Question 3

How do I delete my account?

Accepted Answer

1. Tap on “Profile” and select “Settings” 2. Under setting you will find an option called "Deactivate account", tap on Deactivate and a final confirmation popup will appear 3. Once you confirm, you will get an Email notification for verification of the deactivation, once you confirm on the email your account will be deactivated

Question 4

How do I logout from my account?

Accepted Answer

1. Tap on “Profile” and select “Settings” 2. Under setting you will find an option called "Sign out", tap on sign out and a final confirmation popup will appear 3. Confirm on the popup and you will be logged out from the app Can I share my ad with my friends?

Question 5

How do I get maximum replies?

Accepted Answer

To get good responses for your Ad, please ensure the below: - A comprehensive description: Mention the relevant Ad details such as title/description and ensure to provide complete information such as item specification, size, shape, colour, design, etc. Clear resolution photograph(s): Always upload a clear image showing the item properly. Please ensure that the image is original and reflects the item as described. Do not include any stock or human image. Competitive pricing: Please ensure to keep realistic pricing for your Ad. It should reflect the market value of the item and correspond to actual item condition. Appropriate category: Ensure to post the Ad in relevant category. E.g. post mobile phone in mobiles and not electronics. Premium Services: You have the option to opt for paid services such as featured Ad or highlighting the ads. They give more visibility to your Ad & help receive much more responses. To know more, click here.

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